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To whom it may concern,

We have recently used the services of Pet care worldwide movers Ltd to relocate four dogs to the USA and three dogs to the UK.  The agent we were in contact with was Ruby.

Initially we had hoped it would be possible to relocate these animals without the assistance of a relocation specialist, unfortunately the process was far too complicated and we were finding a lot of conflicting information on various websites.  Ruby was recommended to me by a family member who had worked with Ruby in Hong Kong, it was this personal recommendation that determined our choice of agent.

From the initial contact Ruby was professional and seemed to really care about the welfare of the dogs.  I was extremely nervous about sending the dogs on such a long journey especially as they needed to stay at the airport the night before, Ruby reassured me that all would be ok and that she personally would collect the dogs from our centre and check them in at the airport.   At each stage of the relocation process Ruby was in contact to let me know how the dogs were and sent me pictures of them at the airport and during boarding. The procedure for exporting animals out of China and then into another country is incredibly complex, Ruby was very knowledgeable in the process and knew what was required for each country we sent the dogs to.

Overall all involved in the rescue, relocation and re-homing of these dogs are very happy with the service provided by Pet care worldwide movers.  I personally would ask for Ruby’s help when the time comes to export my two dogs out of China.

Yours Sincerely,

Wendy Leadbeater

Senior Veterinary Nurse

Animals Asia China Bear Rescue Centre

Hi Emily,

Yes!  we got them late last night at 9.30pm and got home around 11.30.

They have had a very long journey and were a bit scared, but this morning I managed to get them for some photos for everybody.

They will spend the next couple of weeks in our garden-room so that they get used to the other cats, and the birds and garden, then they should move to a cat pen in the garden so they can get use to outside.

They are still a bit unsure, but I trust they will get used to everything very soon J

Thanks so much for all your help.

Best wishes.

Barbara

I 100% recommend hiring Pet Care Movers. I live in China and I never would have been able to jump the endless bureaucratic hurdles it takes to move an animal from China to America without their help. Emily was the nicest, most helpful employee and a delight to work with. They even managed to work around the nightmare that is the Chinese Spring Festival. Now our puppy is safe and happy at home!

Samantha Wagner

Thank you very much Ruby!

I am looking forward to seeing you in Singapore. I will invite you to come over to our house. We will probably move to our new place beginning of September.

See you soon!

And don’t work too much! 🙂

Warm Regards,

Anja

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Mit freundlichen Grüßen/

Kind Regards

Anja Schmidt

Generalkonsulat der Bundesrepublik Deutschland Kanton/ Consulate of the Federal Republic of Germany Guangzhou